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notifications from ?www.?forum.puppylinux.com

Posted: Thu Dec 14, 2023 2:53 pm
by step

Forum software ?bug? report. Has it ever happened to you? When I'm logged into the forum and I get an email notification from the forum containing a link to a forum topic, clicking the link leads to the topic's page but I'm no longer logged in. Why? I believe this happens because I usually log in at https://forum.puppylinux.com while the link in the notification message leads to https://www.forum.puppylinux.com. The extra www. implies a different domain hence different session cookies and login credentials.


Re: notifications from ?www.?forum.puppylinux.com

Posted: Fri Dec 15, 2023 2:24 am
by Flash

It's probably because the link in the notification email takes you to a place in the forum that assumes you're not logged in, I suppose because most people won't be logged in when they click a link in a notification email. Have you tried clicking the refresh icon in your browser when this happens?


Re: notifications from ?www.?forum.puppylinux.com

Posted: Fri Dec 15, 2023 6:23 am
by step
Flash wrote: Fri Dec 15, 2023 2:24 am

It's probably because the link in the notification email takes you to a place in the forum that assumes you're not logged in, I suppose because most people won't be logged in when they click a link in a notification email. Have you tried clicking the refresh icon in your browser when this happens?

Yes, I have refreshed the page when this happens.

In already wrote my explanation of why this happens, and it matches yours. The link in the email takes me to www.forum.puppylinux.com instead of forum.puppylinux.com where I'm logged in. It's the added www. that makes the difference. I would try to fix it by deleting the "www." in the email message template that is used to generate notifications.

However, this got me thinking and asking myself why do I log into forum.puppylinux.com (without the www. prefix) in the first place, and what do other people do. The answer is that when I registered in initially, I went to www.puppylinux.com, looked for a link to the support forum, and clicked it. This took me to forum.puppylinux.com without the "www.". I repeated this experiment today, and it's the same outcome, no "www.". So, I guess most registered users enter the forum, like me, at forum.puppylinux.com (without "www."). I guess.

I noticed another potential source of confusion. When I visit www.puppylinux.com the url address bar in the browser shows "https://puppylinux-woof-ce.github.io", a completely different domain address.

Another source of confusion. Seach for "puppylinux" on Wikipedia, and click the "external link to the community website" at the bottom of the page. The link is www.puppylinux.org, which leads to @01micko's "https://wikka.puppylinux.com/HomePage".

At least the puppylinux page on DistroWatch is accurate:

Distribution Puppy Linux
Home Page https://puppylinux-woof-ce.github.io/
Mailing Lists --
User Forums https://forum.puppylinux.com/
Alternative User Forums
Documentation http://wikka.puppylinux.com/HomePage


Re: notifications from ?www.?forum.puppylinux.com

Posted: Fri Dec 15, 2023 6:44 am
by amethyst

I've also noticed that when I'm logged in and go to another page (only some other pages) on the forum I'm logged out again . Thought it had something to do with my browser but hasn't happened to me previously as far as I can recall....


Re: notifications from ?www.?forum.puppylinux.com

Posted: Fri Dec 15, 2023 7:04 am
by peebee

I think @rockedge knows about this "problem"...

I suspect it is because both forms of url work and some users may be logged on via different routes.

You can apparently get over it by logging on twice under both the different url's so that you then have 2 sets of cookies activated.

I just delete the www. from the address bar when it happens - but it is annoying!


Re: notifications from ?www.?forum.puppylinux.com

Posted: Fri Dec 15, 2023 1:14 pm
by rockedge

perhaps I can remove the www from the URL when the notification function sets up the URL's. It is a a cookie confusion that causes the logout as is summarized in the first post.

I will take a look at it closer.